Induslnd Bank inaugurates first Digital Branch at Gurgaon

Induslnd Bank, one of the fastest growing new-generation private sector banks in the country, has inaugurated its first Digital Branch at Induslnd Cybercity Rapid Metro station, Gurgaon. With this launch, the bank has become the first bank in India to have a fully Digital Branch at a metro station, whose branding rights are owned by the bank. The bank’s fully digital branch aims to deliver best-in-class service to its growing tech savvy customer base. This digital branch is strategically located in the heart of Cybercity, which houses Cyberhub and many other key commercial establishments of Gurgaon. One of the USPs of the Digital Branch is the Interactive Video Branch machine - another first in India. This Video Branch machine allows customers to connect with the remote teller over a real-time video call and perform regular banking transactions like statement printing, cheque deposits, opening of FD account and encashment, funds transfer along with dispensation of cash. The Digital Branch lobby also has a smart table with iPads on which customers can do a host of banking and non-banking transactions. Induslnd Bank, which commenced operations in 1994, caters to the needs of both consumer and corporate customers. Induslnd Bank has 638 branches, and 1238 ATMs spread across 439 geographical locations of the country. The Bank also has representative offices in London and Dubai.