Tech Mahindra, a specialist provider of connected solutions to the connected world, has been chosen by New Hampshire’s Division of Motor Vehicles (DMV) to implement its Motor Vehicle Enterprise System (MOVES), a configurable Microsoft Dynamics CRM-based solution. The solution will replace and modernize New Hampshire DMV’s existing legacy system.
The new DMV solution for New Hampshire, based on MOVES, will digitally manage all Driver Licenses, Financials, Financial Responsibility, Hearings, Inventory, Dealers, and Inspection Stations. This is a multi-million deal, and the system will be implemented over a span of 22 months.
Tech Mahindra worked closely with Microsoft in developing the Dynamics CRM-based MOVES solution. This flexible and highly configurable solution, specially designed for Motor Vehicle agencies, will allow the DMV to provide superior customer service, compliance checks, performance measures, and fraud prevention mechanisms. MOVES is built on the premise that in today’s world, business process areas are highly interdependent and individuals interact with the DMV jurisdictions in more than one role and using more than one channel of access.
No comments:
Post a Comment