Tuesday, 3 June 2014

DEN Networks enters into a strategic partnership with Wipro

DEN Networks, a leading Indian cable distribution company, has entered into a strategic partnership with Wipro, a leading Global Information Technology, Consulting, and Outsourcing company, to revolutionize customer experience for the Cable and Broadband businesses of DEN networks. This alliance will help in accelerating DEN Networks’ evolution from being a B2B organization, to a B2C organization.
The strategic partnership is aimed at empowering DEN Networks’ customers with seamless connectivity and integration. Through this decade-long alliance, DEN Networks will be able to provide its Customers, Local Cable Operators (LCOs) and Partners with real time efficient services, thereby ensuring continuous engagement and zero downtime. The initiative will also help DEN Networks to streamline the deployment of its next generation services and provide quicker service activation, accurate rating and billing, and excellent customer service.
This agreement will allow DEN Networks to offer SMS and BSS user friendly solutions that will allow cable operators to deliver more personalized and sophisticated services to cable and broadband subscribers at sharply improved delivery time.
DEN Networks is India’s leading cable TV Distribution Company reaching an estimated 13 million households in over 200 cities across India. The company has been one of the frontrunners in the cable TV digitization process and has over 5.7 million digital cable subscribers. DEN is present in 13 key states across India.

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