TCS features as Leader by HfS Research in Retail BPO

Tata Consultancy Services (TCS), a leading IT services, consulting and business solutions organization, has been recognized in the ‘Winner’s Circle’ among the top worldwide Retail BPO service providers by the analyst firm HfS Research in its ‘Blueprint Report on Retail BPO Services’. The HfS Blueprint identifies several key differentiators between service providers, placed in the ‘Winner’s Circle’ for their demonstrated excellence in execution and innovation. From an execution perspective, these providers have developed strong client relationships and real-world delivery solutions and are flexible in meeting clients’ needs. Innovation represents providers’ strong vision, plans to invest in future capabilities and the ability to leverage external drivers to increase value for their clients. TCS is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services.