ICICI Bank, Nucleus Software Exports win Best Lending Platform Project award

ICICI Bank and Nucleus Software Exports have been named the winners of the Best Lending Platform Project Award during the eighth Asian Banker Technology Implementation Awards Programme, held at the Kuala Lumpur Convention Centre, Kuala Lumpur on May 21, 2014. The awards ceremony was held in conjunction with the Asian Banker Summit 2014, the foremost annual meeting for decision makers in the financial services industry in the Asia Pacific region. ICICI Bank and its technology partner Nucleus Software introduced MARC, a mobile-based Automation of Receipts on Collection Activities Processing System (CAPS), a solution that allows customers to make payment anytime, anywhere while eliminating the need for hand-written receipts. This mobile-based software has been implemented on Android and Symbian OS. It updates transaction details, generates payment receipts on a paired blue-tooth printer, and pushes SMS and e-mail confirmations of transactions to the customer. The system enables straight-through processing and tracks payment on a real-time basis and has resulted in considerable cost savings by freeing up over 200 bank employees involved in physical receipt issuance and reconciliation and manual updating of receipt details into core systems. It has been implemented at 50 locations with 150 channel partners. The awards programme, administered by The Asian Banker and refereed by prominent global bankers, IT consultants and academics, is the most prestigious of its kind. A stringent three month long evaluation process determines the winners from across Asia Pacific, Middle East and Africa. The winners are honoured at a glittering event that recognizes their efforts in using the best technology to run their institutions and bring superior products and services to their customers.